Introduction
Belfountain Estates operates agri‑tourism services that include farm tours, events, and related hospitality activities. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our services, whether in person or online. By using our services, you agree to the practices described in this policy.

Scope
This policy applies to personal information we collect from our guests, website visitors, suppliers, and other individuals in relation to our agri‑tourism operations. It is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. The policy incorporates Canada’s ten fair information principles, including accountability, identifying purposes, consent, limiting collection and use, accuracy, safeguards, openness, individual access, and challenging compliance.

Definitions
Personal information means information about an identifiable individual, such as a name, contact details, booking information, or payment details. It does not include aggregated data that cannot identify you.

Information We Collect
We collect personal information to operate and improve our services. This may include:
• Contact details (name, address, telephone number, email).
• Booking and payment information (reservation details, dates of visits, payment card details).
• Preferences and special requirements for events or accommodations.
• Photographs or video recordings from events for promotional purposes (with consent).
• Non‑personal information such as browser type, IP address and device identifiers collected through cookies and analytics tools.

How We Use Your Information
We use personal information for the following purposes:
• To make and manage reservations, process payments, and communicate confirmations.
• To respond to inquiries and provide customer support.
• To deliver services you have requested, including tours, events, and experiences.
• To understand your preferences and tailor our offerings to enhance your experience.
• To send promotional communications about upcoming events, special offers, or newsletters, where you have consented or where permitted by law.
• To maintain our facilities’ safety and security, including for insurance and legal compliance.
We limit the collection and use of personal information to what is necessary to fulfill these purposes

Legal Basis for Processing
Under PIPEDA, we collect, use, and disclose personal information only with your knowledge and consent and for identified purposes. We may also process personal information to fulfill contractual obligations, comply with legal requirements, or pursue legitimate business interests, provided those interests are not overridden by your rights.

Cookies and Tracking Technologies
Our websites may use “cookies” and similar technologies to collect non‑personal information about your visit, such as the pages you view and how you arrived at our site. Cookies help us improve the user experience and deliver relevant content. You may adjust your browser settings to refuse cookies; however, some site features may not function properly. 

Sharing Your Information
We do not sell your personal information. We may share your information with: (1) service providers who process data on our behalf (e.g., payment processors, booking platforms, or marketing partners); (2) third parties when necessary to complete your booking or arrange an event; (3) authorities where required by law; or (4) other parties with your consent. We disclose aggregated or de‑identified information that does not identify individuals for research or statistical purposes.

Security Measures
We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include staff training, restricted access to personal data, secure storage, and encryption of sensitive data during transmission. However, no method of data transmission or storage can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When personal information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices
You have the right to access the personal information we hold about you, request corrections if it is inaccurate, and withdraw consent for processing where applicable. You may also request deletion of your personal information, subject to legal obligations. To exercise these rights or update your preferences, please contact us using the details below.

Third‑Party Websites and Services
Our services may include links to external websites operated by third parties. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third‑party sites you visit.

Children’s Privacy
Our services are intended for individuals of legal age to give consent. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will delete it from our records unless consent is obtained from a parent or guardian.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with a new effective date. We encourage you to review the policy periodically.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact our designated Privacy Officer:
Belfountain Estates Privacy Officer
17529 Shaws Creek Road, Belfountain, Ontario L7K 0E5
Email: belfountainestates@gmail.com
Telephone: (647)  331-4009

Effective Date
This Privacy Policy is effective as of March 4, 2026, and applies to all personal information collected by Belfountain Estates after this date.